There exists a big sum facts to put out but I will make an effort to be as short as possible without getting rid of any required content material. The Reference variety for the case is 3184023. Should you or even a member within your govt crew would like to Get hold of me to discuss this in increased element I may be attained anytime at 201-906-4490. I'd welcome the opportunity to share a more in depth explanation with you and your employees in order that we could avert this case from happening to anybody else as well as your client care group may be enlightened as to how to take care of cases on somebody foundation. Not each situation is black and white, Each individual has its own distinctive circumstances which will involve wondering outside of any box or prescripted guide.
On Listening to thiis news I was so frustrated and offended While using the not enough customer support let alone professionism I left the institution for anxiety I might retillate in unbecoming manner. At the time I returned dwelling I identified as Harley Davidson of Baltimore and asked to talk towards the Service Supervisor’s Supervisor. Donnie Myers, the Assistance Manager’s supervisor informed me that there was very little he could do with regard to the period of time it requires components to arrived, he went on to inform me that if the components get there it is going to have a mechanic 30 hrs to restore my bike, and my bicycle could be mend sooner , but he doubted it. I'm a seasoned bike rider of eight a long time which is my first American built bike and I'm able to definitely say I am fully unhappy, and pissed off Together with the lack of customer support render to me of the American designed bicycle. I can say things would have been distinctive if I only new prior to purchasing this bicycle, what I'm sure now. A lot for an American designed bicycle, if this is the best customer support HARLEY DAVIDSON can give an American citizen right after remaining in company Considering that the early 1900’s? Perhaps they have to speak with Japan…. However WAITING, ON AUGUST
I'm approaching my 70’s and happen to be Driving motorcycles considering that I was 12 years outdated, especially, Harley’s given that I had been 40 yrs old. The Harley brand name, for my part, stands out because the leader during the motorcycles. As we all know, from time to time leaders have weaknesses and Harley’s weakness is twofold; 1) it really is pricing alone outside of the industry (you should buy a vehicle for the same selling price you can purchase a Harley), 2) Your network of “dealerships” must be reviewed and intently scrutinized. You will find dealerships which might be merely disgraceful and do almost nothing to bolster the Harley name, These dealerships have incompetent substantial tension sales staff with little if any knowledge regarding the product or service They are really advertising, building deceptive statements to potential purchaser.
The shimmer in no way went absent. I introduced it to them four occasions. Never ever fastened. I eventually did a few critiques and acquired a simply call from Mike Korvorkian (Supervisor) he said just get down the testimonials and produce the bicycle below and we could make good. Nicely, I guess they experimented with a couple of factors and no go. They changed the tire, now it pulls into the remaining, seriously. The mechanic, the assistance supervisor Lou, the overall manager took it for a experience. All of them agreed there is a challenge. They took me within the Business.
Seller has also picked up bike that has a trailer from my property on my ask for for it to b repaired underneath warranty .the 1st pay a visit to the rear wheel arrived on the axle and ruined the bearings and rear brakes ,not forgetting I'd to save my very own ass available inside of a Completely new Harley .
October 22, 2015 at 5:08 pm I just expended an infinite amount of dollars for the Ultra Limited. The pretty upcoming day I tried to Enjoy the radio. I found the speed Regulate did not get the job done and the volume cannot be controlled. Up and down, under no circumstances regular. I returned into the dealer and he checked for the most recent update. It's got the latest update, and he advised me this is a difficulty with the new increase box procedure.
Then now I’m preparing a journey to La Celina Mexico And that i discover oil gushing out on the entrance fork and the rubber boot has eroded from your fork oil and warmth. So I take it back again to Huntington Seashore Harley. The company manager tells me it really is covered less than my prolonged warranty using a fifty.00 deductible, I questioned if he remembered me from 2 weeks in the past which is the exact same problem?
January 23, 2017 at eleven:28 pm I'd a xadint on my bike it’s my fault and Im getting the run about with hardly and my inc company so I don’t Feel it really is reduction so I’m producing u so u can probably support I don’t know what to do and it’s my very first bike first incident I've nashoinwide inc there are actually telling me that it's a reduction effectively my mom was a loss After i missing her back again in October 17 ideal immediately after my birthday I obtained the bike for my birthday It's a 2008 dyna low rider I like my bicycle I really like my mom God bless her sol Therefore if u may help me remember to I don’t understand what else to do so I’m inquiring here is my range 360 213 XXXX thanks john Hays
I believe this is really sh***y how They may be doing me. Once i tried to trade it in. they notify me which i was shell out the roll above fairness and come up with 3100.00 to 4000.00 for getting Yet another bicycle…. i am serious upset as well as the position i got the bike in alabama said that it’s messed up. the bicycle just isn't safe time period. After i known as harley over it they told me that I want to find the dealer ship to talk to the underwritters at High definition finaical and as of these days not something has been carried out about the problem as well as bike remains to be sitting down during the shop. so i am likely to speak to a lawyer and file fit from them sence they don’t desire to approve me for another bike and make this proper. You can find alaw that states if they market you a thing that is defected that it most be looking after. i got every one of the paperwork and it is referred to as service agreement arrangement… it is actually just like the lemon legislation.. all I've requested is for hd to generate this suitable. approve me for another bike without any deposit and I might go ahead and take hit although the continue to refuse to make it happen. does not make no sence whatsoever. thanks for your time and effort….
December 19, 2012 at eight:06 pm I had been a Harley operator for twenty years, moreover . Only for the record they have an excellent solution, but their provider sucks, equally with customer support & the caliber of the repair service do the job. Oh let’s see I’m in Connecticut, the supplier in Stamford shut, the seller in Bridgeport shut & Branford now has the monopoly , to allow them to ripe you off without having Repercussions From Harley Headquathers .
Even just after the fact that I had described my dissatisfaction While using the efficiency on the suspension, then the general performance of Huntington Beach’s services Section acerbated with the habits or there Company Manager, lead me to believe that they were as well incompetent for me to accomplish small business with.
Our Daymaker™ lights is definitely trademarked, so the lumens rating is technically regarded as proprietary information.
July 26, 2016 at 10:37 pm Hello my name is Martin apodaca and I I’m very frustrated With all the Duke city dealership in Albuquerque New Mexico. Back in February I had an upgrade accomplished to the motor to my harley. I expended all over 5,000 dollars to obtain this finished. The enhance consisted of the stage 3 103 cc large bore kit. When this project was finished in went to choose up my bicycle and when it had been started for me I read engine sounds and Once i asked the technician over it I used to be told this was typical and was told to interrupt it in slow skull headlight for bikes as well as sound would go away. Two months later I had been headed to my mother and father house and it appeared as When the sounds was louder. I took it back into the dealership along with the tech that had performed the work on the bicycle asked if he could examination ride it. I agreed and when he obtained back he handed the bicycle in excess of and claimed it’s usual crack in sound with the new pieces And that i should give it a little for a longer period with the sound to peaceful down. I didn’t argue And that i took the bike with me. I broke it in for around two months and continue to no transform. As well as the noise came a choking feeling that nearly triggered a mishap during which I might have been killed. I took the bike again June two 2016 plus they lastly agreed to take a look at it. I’ve been explained to they ended up positive it was one particular sure factor 3 individual occasions. It’s been during the shop now for two months and I receive a phone declaring it’s among the list of cylender heads which experienced absolutely nothing to accomplish with the things they instructed me the first handful of moments.
June 29, 2017 at 7:10 pm Im fed up with this, Thunder Tower West in Morrow,Ga…..very first they'd a femal Doing work there for approximately two times that aided me invest in my bicycle, sorry aided rob me of my dollars on crap. But Otherwise to help make issues even worse im Lively Responsibility Maritime they usually made an effort to convey to me i simply cannot sign up my bicycle in Ga i needed to sign up it in Mc where by I had been stationed and id was currently from i told them no youre dumb I am able to sign up it where ever the hell I would like and did…or so I believed.